We place a strong emphasis on providing the best possible service which is fully managed by our experienced teams. Ensuring high quality care is at the Centre of everything we do and we achieve this by:

Recruitment – We implement a rigorous selection and recruitment process ensuring applicants have the skills, competency and experience to do the job. The recruitment process includes a face to face interview, ID verification, right to work, language ability enhanced CRB, occupational health assessment, appropriate referencing and clinical skills checklists and up-to-date mandatory training.

Deployment – With the latest technology and our experienced placement team, Agency workers are selected for shifts matching the precise requirements from clients to the Agency workers qualifications, skills and competencies.

Regulation – We are licensed, regulated and inspected by the Care Quality Commission (CQC) for our work in England and Wales.

Training – Agency workers who register with us are required to provide certificated evidence of basic life support and manual handling training undertaken in the previous 12 months. Additionally an Induction Workbook must be completed with a 100% pass rate which includes health & safety (including COSHH and RIDDOR), fire safety, food hygiene, nutritional assistance, infection control, safeguarding vulnerable adults and children.

Sense Care provide access to free BLS and MH training across the country and offer professional development courses identified as areas for development through our annual appraisal system.

Compliance – Our computer systems generate a daily ‘expiry report’ to ensure all our Agency workers are compliant at all times.

Our compliancy includes:

• Basic life support and manual handling
• Annual mandatory workbook
• Annual appraisals
• NMC
• Occupational health assessment and fitness to work
• CRB
• ID badge
• Visa requirements
• Indemnity Insurance
• Sense Care Agency workers are expected to work in a professional manner for our clients at all times – our good reputation is founded on the competency, work ethic and attitude of our Agency workers.